General conditions
We invite you to carefully read the following terms and conditions which govern the service. AffittaCamera.com reserves the right to modify the terms and conditions without notice, when such modifications are necessary due to market changes, regulatory developments or variations in the provision of the service. In any case, the use of the website and its freely accessible functions implies acceptance of these general conditions. These General Contract Conditions regulate the purchase of stays made remotely via computer network on the site www.affittacamera.com and the related contract concluded between AffittaCamera.com and the users of the site. Each purchase transaction will be governed by the provisions of articles 50 – 68 of Legislative Decree 6 September 2005 n. 206 “Consumer Code” and subsequent amendments regarding distance contracts. Without prejudice to the possibility of stipulating specific agreements, where possible, without prejudice to these general contract conditions.
1. Acceptance of the general conditions of sale
The Customer, by electronically sending the confirmation of his purchase order, unconditionally accepts and undertakes to observe these general conditions, declaring that he has read and accepted all the information provided to him pursuant to the rules referred to above, taking I also acknowledge that AffittaCamera.com will not be bound to different conditions unless previously agreed in writing. The possible complete or partial nullity or invalidity of one or more articles of these General Conditions does not in any way affect the validity of the other articles contained in the contract, which are to be considered unlimitedly valid and effective. Instead of the invalid or ineffective condition, another provision will be applied that proves congruent with the economic purposes of the agreement.
2. Customer Commitments.
These General Conditions of Sale must be examined online by the Customers of the website www.affittacamera.com com before they confirm their booking. The forwarding of the order confirmation therefore implies full knowledge of these General Conditions of Sale and their full acceptance.
The Customer undertakes and obliges, once the online purchase procedure has been completed, to print and keep these general conditions of sale, already viewed and accepted during the booking process carried out, in order to fully satisfy the condition set out in the articles 52 and 53 of Legislative Decree no. 206/2005.
To purchase the accommodation services of AffittaCamera.com you must be at least 18 years old or be an adult according to the laws of the country of which you are a citizen. Any bookings duly completed, even if made by minors, banned or disabled, will be considered fully valid.
3. Purchase methods
The purchase of accommodation services on www.affittacamera.com is made by the customer at the total price indicated therein, which is accepted upon forwarding the booking confirmation.
Before confirming the booking, the Customer will be provided with a summary of the total cost of the travel services requested.
After confirming the booking and making the payment of the total amount indicated in the service summary, the Customer will receive an email to the address indicated containing the summary of their order, the booking number and the specifications of the service and the cancellation terms .
The booking confirmation is in any case subject to receipt of the payment by AffittaCamera.com
NB It is mandatory to check the booking summary before payment. It is in fact essential that all data (dates, times, names of guests, addresses) are correct. If even small inaccuracies are detected (e.g. a spelling error in names) due to an error in data entry by the customer, AffittaCamera.com must be contacted immediately, pending full responsibility for the error. In any case of cancellation, cancellation, failure to receive the price of the booked service, or if there are reasonable reasons to believe that the booking is fraudulent, AffittaCamera.com reserves the right to cancel the booking or request the equivalent value. In the event that it is impossible to contact the customer, AffittaCamera.com may not confirm or cancel the booking without incurring any type of liability.
4. Conclusion of the contract
The contract is concluded with the acceptance of the booking by AffittaCamera.com. At the same time, the guest is required to pay by credit card, bank transfer or otherwise, the total amount indicated in the service booking summary. In any case, the booking confirmation commits AffitaCamera.com only to keep the booking valid for the time necessary to receive evidence of payment by the Customer. Upon successful completion of said payment, the booking will be definitively confirmed. Otherwise, the Customer will not have the right to maintain the reservation.
5. Exclusion of the right of withdrawal
The Art. 47 of Legislative Decree 6 September 2005 n. 206 and subsequent amendments, "Consumer Code", expressly excludes the applicability of the regulation of contracts concluded outside commercial premises, of distance contracts and of the related right of withdrawal to contracts that fall within the scope of application of the regulation concerning travel , holidays and "all inclusive" circuits, referred to in articles 32 to 51 of the legislative decree of 23 May 2011, n. 79 and to passenger transport service contracts. Consequently, the right of withdrawal is excluded for all purchases made on www.affittacamera.com.
6. Penalty in case of cancellation or early departure
In case of cancellation of the reservation by the customer, AffittaCamera.com will retain the entire sum of the reservation excluding the tourist tax.
7. Beginning and end of the stay
As a rule, rooms in all hotel facilities are available from 2.00 pm on the day of arrival and must be vacated by 10.00 am on the day of departure. Any early accommodation or release of the room after the indicated time is subject to the payment of a supplement on site, confirmed by the hotel itself. Breakfast can be used at any time via a vending machine. It is not possible to obtain any reduction for meals included and not taken for any reason.
8. Reports at the time of booking
Any preferences reported by customers regarding the choice of rooms (e.g.: on the ground floor, with double beds, ...) are not binding for AffittaCamera.com, which may or may not accept them according to possibility.
9. Guest rights
The guest whose reservation has been duly confirmed has the right to regularly use the premises of the facility, made available to guests without specific conditions, and the regular service. The guest has the right to exercise their rights in compliance with all the directives and regulations of the structure.
10. Obligations of the guest
The guest is required, at the latest upon departure, to pay the additional fees connected to extra services/performances used by the guest and/or the persons accompanying him, plus the value added tax of law and the tourist tax if applicable if not already paid at the time of booking. The guest is also responsible for any damage suffered by AffittaCamera.com or by third parties, including other guests, caused by him or caused by people for whom he is responsible.
11. Rights of AffittaCamera.com
If the guest refuses to pay the fee for additional services purchased on site, the property has the legal right of retention and lien on the guest's belongings found in the hotel. The aforementioned rights of retention and pledge are also valid as a guarantee for any compensation of any kind.
12. Obligations of AffittaCamera.com
AffittaCamera.com is required to provide the agreed performances and services to an extent corresponding to its standards. AffittaCamera.com can make suitable replacement accommodation (of equal quality) available to guests in the event of, for example, unusable room(s), extension of the stay of guests occupying the room in question, overbooking or other relevant needs of the hotel that impose this decision. Any additional costs associated with replacement accommodation are the responsibility of the hotel.
13. Liability for damage to property
AffittaCamera.com is responsible for damages suffered by the guest if the damage occurred on the premises of the structure and the same or its employees are responsible for it. AffittaCamera.com is liable for things introduced into the premises by the guest limited to a maximum amount equivalent to one hundred times the rental price per day if and insofar as it is unable to demonstrate that the damage was not caused by it, by its employees or by people who frequent your business. In this context, he is responsible, up to the maximum limit mentioned, for deterioration, destruction or theft of things, valuables, money and credit instruments. In the case of a double room, if there is only one injured party, the compensation limit will be equal to one hundred times half the price of the room. However, AffittaCamera.com is not responsible when damage or theft occurs due to the customer's fault, force majeure or the nature of the matter. Storage of objects may be refused if they are dangerous (i.e. potentially capable of causing damage), too bulky or of excessive value. Things are considered to have been introduced into the facility when they are taken over by a member of the accommodation establishment's staff or are taken to a place within the accommodation establishment intended for their safekeeping. The guest must report the fact without unjustified delay to the management of the facility in order not to lose the right to compensation (art. 1785 ter cc).
14. Maintenance
AffittaCamera.com reserves the right to make changes to the organization and facilities during the period of opening to the public. As part of the necessary maintenance activities, the customer will agree, without claiming reimbursement rights, to have work carried out on the accommodation or facilities during the period of his stay in the same.
15. Animals
Animals cannot be brought into the structure or in any case into the property of AffittaCamera.com.
16. Extension of stay
The guest cannot request an extension of the stay, which must always be accepted by the structure. If the guest is unable to leave the hotel on the established departure date, because due to extraordinary and unforeseeable circumstances (e.g. natural disasters, floods, strikes, etc.) all possibilities of traveling are precluded, in this case the contract will be automatically extended for the entire duration of the impediment. AffittaCamera.com is authorized in such cases to request as compensation at least the price charged in the low season.
17. Termination of the contract - supervening impossibility
AffittaCamera.com may terminate the contract with immediate effect if the guest:
- uses the premises with serious damage to the property or makes coexistence with other guests intolerable by behaving in an overbearing, disrespectful, scandalous or in any case inconsiderate manner or is guilty of actions or omissions against the provider of accommodation services, the staff , other guests and/or people who are in the structure, punished by law as a crime and which have as their object, property rights, morality and physical integrity;
- in the event that he is suffering from a contagious disease or an illness whose course exceeds the agreed period of stay or in the event that special care is necessary.
If the fulfillment of the contract is impossible due to events of force majeure (e.g. natural disaster, strike, lockout, official provisions, etc.), AffittaCamera.com may terminate it at any time without notice, if the contract is not already intended for law dissolved, or AffittaCamera.como has not already been exempted from its obligation. Any right to compensation for damages etc. is excluded. by AffittaCamera.com.
18. Complaints
If the guest feels they need to make a complaint regarding their stay, the reasons must be communicated on site, directly to the management of the facility. If the guest is not satisfied with the way in which the complaint is accepted, he still has 10 days after departure to submit a written complaint to the e-mail address: info@affittacamera.com or via PEC to the address: Affittacamera@legalmail.it, with a detailed explanation of the reasons for the complaint.
19. Applicable law and competent court
These terms and conditions, as well as the relationships between users and AffittaCamera.com are governed by Italian law. The competent court will intervene to resolve any dispute that may arise between customers and AffittaCamera.com.